We reserve the right to change or discontinue any and all shipping promotions at any time, without prior notice.
Orders containing display units, boards, or trays are not eligible for free shipping.
The transit time for your shipment depends entirely on your method of shipping, and in the case of orders placed with UPS Ground, how far you are located in relation to us. Customers that require a faster shipping method can choose from one of the following Express options: UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select.
Orders with priority shipping are guaranteed to ship the same day it is processed, as long as the order is received before our daily cutoff time of 10 AM Pacific Standard Time. Orders that are shipped by Ground will be sent out within 1~2 business days of the order being put into process, and the transit time will depend on your location. Please refer to the following map for details:
UPS guarantees on-schedule delivery of packages shipped via UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select, where such services are available (all 50 states and Puerto Rico).
The guarantee does not apply to UPS shipments that are delayed due to causes beyond the control of UPS, including but not limited to the following: the unavailability or refusal of a person to accept the delivery of the shipment; acts of God; any delays due to natural disasters.
If your shipment was delayed in any way due to the reasons stated above, HBJ and UPS are not liable for any form of reimbursement on shipping charges.
We will not be responsible for any packages lost or stolen if there was no “Signature Requirement” service on the package. Please check the “Signature Required” option during check out in order to ensure the safe delivery of your package. There is a $4.00 signature requirement fee that will be added to your shipping cost.
Please carefully check both your billing and shipping address before finalizing any order. If in any case there is an error in your shipping information, you may be assessed any of the following:
If there are any questions in regards to the correct address, feel free to contact our office to make any corrections before finalizing your order.