Tracking information is not available until your order has been shipped out. And, regarding how you place your order (online or in-house with a sale. Rep) tracking will be emailed if you place your order online the day your shipment is shipped. For in-house orders you may call us here toll free: (866) 425-2665 or (310) 532-2225 and request it from one of our friendly staff.

Our minimum is $100 USD for both international and domestic.

After checking out, your order gets processed, depending on the shipping method and the time in which your order was placed we do our best to ship out all shipments within 24 to 48 hours.
Exceptions:

• All orders that come in over the weekend gets processed the following business day (Monday through Friday)
  
• If there is a Holiday mixed in with the weekend, orders will get processed the following business day (Monday through Friday)
  
• Priority shipments (UPS1, UPS2, UPS3, FedEx Over Night, FedEx 2nd Day, FedEx Express Saver) received before 10AM (PST) will get processed that same day; if received after the Cut-off time that order will be processed the following business day.
  ***(Hollywood Body Jewelry is not responsible for delay of shipment due to the Cut-off time)

Quantity price breaks are automatically calculated when you purchase the same style and same color. There are no price breaks on the following items:

• Displays
  
• Any forms of Packaging items
  
• Tools
• Items in our Extravaganza section, 89centsbodyjewelry section, Cheaper by the Dozen, Display Deals, and Package Deals.

To check the status of your Internet, Phone (in-house) or Mail / Fax order, you can call us @ 1-866-425-2665 (domestic) or 1-310-532-2225 (domestic/international) and speak to one of our customer service reps. Or email us at (info@hbjus.com / info@hollywoodbodyjewelry.com) and we will reply your request with 24 hours of receipt.

Sorry, we do not do any form of drop shipping.

Promo Codes can be obtained online by checking the “Free Shipping” section. Promo Codes periodically change throughout the year. Promo Codes are good for orders over $500.00 USD. You may also obtain the Promo Code by emailing (info@hbjus.com / info@hollywoodbodyjewelry.com) or calling us 1-866-425-2665 (domestic) or 1-310-532-2225 (international/domestic) and talk to one of our customer service reps.

You may call us at 1-866-425-2665 (domestic) or 1-310-532-2225 (international/domestic) or email us at (info@hbjus.com / info@hollywoodbodyjewelry.com) and request for a new Password. Or, you may come on “LIVE CHAT” (M-F 9AM-6PM) and request for your new password.

As, long as your shipment has not been shipped out you can call us or email us to add the item.

You may make a payment via. Bank wire transfer; all the necessary bank information will be provided at the time of shipping. For any bank wire transfers, there is a $25.00 dollar wire fee that is added to your total amount.

You can place an order via. Website: www.hbjus.com, email: info@hbjus.com or info@hollywoodbodyjewelry.com , fax: 1-310-532-2226 or call-in 1-866-425-2665 (domestic) or (international/domestic) your order and talk to one of our knowledgeable sales reps.

At the top left of each page, you'll find different categories like “New Arrivals, HBJ EXTRAVAGANZA, 89 CentsBodyJewelry, or by Jewelry Type, etc”. If you click on a category, you'll find that it's further divided into different sections down the left-hand side of the page. Each section contains a series of products that might interest you. To find a product quickly, just type a keyword into the search box at the upper left hand corner of every page.

If there are any items backordered from your order, you may call 1-866-425-2665 (domestic) or 1-310-532-2225 (international/domestic) and request to have your backordered items ship to you. Shipping will be (free via. USPS standard) you will be charged for the items only.

When you place an international order at www.hbjus.com or with an in-house sales rep, you authorize our shipping carrier (UPS) customs broker to act as your agent with Customs and Revenue (depending on country) to clear merchandise and process all duties and taxes.
**(Applies to Canada Shipping) duties are determined as a percentage of the total amount of goods purchased. Goods and Services Tax (GST) Provincial Sales Tax (PST), and Harmonized Sales Tax (HST) are a percentage of the subtotal of the value of the merchandise purchased and the duties on that merchandise as required by law. The GST, PST, and/or HST rate is determined by the province to which the merchandise is shipped. All duties and taxes collected are forwarded to the proper Canadian authorities.

Shipping outside the U.S.A: Your order may be subject to VAT, import duties and taxes, which are levied once your package reaches your country. Hollywood Body Jewelry ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.

You may make a payment via. Bank wire transfer; all the necessary bank information will be provided at the time of shipping. For any bank wire transfers, there is a $25.00 dollar wire fee that is added to your total amount.

Regarding your order that you’ve started, your cart will be saved automatically for a good 2 weeks. But be “Sure” to log back in the same computer you started your order on. If you were to log into another computer to add to your present order…do not be alarmed you will not be able to see your order, but your order is not vanished. You will have to go back to the computer you started your order on.

Simply log into our website: (www.hbjus.com / www.hollywoodbodyjewelry.com) and fill out “Create your New Account” after successfully filling out the necessary page you are on your way to ordering with the best body jewelry company. If extra help is needed please contact us via. Email or call us at (domestic) or 1-310-532-2225 (international/domestic)

Promo Codes can be obtained online by checking the “Free Shipping” section. Promo Codes periodically change throughout the year. Promo Codes are good for orders over $500.00 USD. You may also obtain the Promo Code by emailing (info@hbjus.com / info@hollywoodbodyjewelry.com) or calling us 1-866-425-2665 (domestic) or 1-310-532-2225 (international/domestic) and talk to one of our customer service reps.

You may call us at 1-866-425-2665 (domestic) or 1-310-532-2225 (international/domestic) or email us at (info@hbjus.com / info@hollywoodbodyjewelry.com) and request for a new Password. Or, you may come on “” (M-F 9AM-6PM) and request for your new password.

As, long as your shipment has not been shipped out you can call us or email us to add the item.

Simple, make an account online and you are automatically register to receive all our specials and promo codes for extra discounts.

The convenience of placing an order online is that you have access to placing an order 24/7 days. But if prefer talking to someone in regards to your order well as what’s hot and want to know more about body jewelry, you may call or email and talk to one of our knowledgeable sales rep.

You can quickly find exactly what you're looking for by entering a description in the Key Word Search box in the upper left hand corner of every page.

At the top left of each page, you'll find different categories like “New Arrivals, HBJ EXTRAVAGANZA, 89 CentsBodyJewelry, or by Jewelry Type, etc”. If you click on a category, you'll find that it's further divided into different sections down the left-hand side of the page. Each section contains a series of products that might interest you. To find a product quickly, just type a keyword into the search box at the upper left hand corner of every page.

On all our 14 karat gold items, we have the 14 karat stamp on them to secure authenticity

Most of any jewelry is not nickel free, even gold items. A little percentage of nickel is present in all our jewelry. If you are allergic in any way I do not suggest our body jewelry. The only item if worn correctly will be our PTFE items well as our BioFlex items that is made completely out of BioFlex.

All of our body jewelry unless specified are made with Top Quality 316L Surgical Steel which is safe for piercing use.

All our jewelry are not sterilize or autoclave.

All are packages are pre-assorted and packaged. You will not be able to break down the package; instead you could purchase the items individually.

We carry all sorts of body jewelry. Loose body jewelry parts are available in packages; please look up “Body Jewelry Parts”.

You are more than welcome to come in and visit us, but suggest if you place an order before coming in because it takes some time to pick and get the order ready.

Sorry but we do not ship any samples, we stand behind our products 100% and if you place your initial order and aren’t satisfied you are more than welcome to send it back to us.

Hollywood Body Jewelry is opened Monday through Friday (8AM to 6PM Pacific Standard Time) You may place your order online 24/7 days.