Help Center

Forgot Your Password

In order to ensure that your new password does not get caught in span or junk mail filters, you can add to your friends list.

Steps to Recovering Your Password:

  • 1. Click the ‘Forgot your password’ button on the popup window.
  • 2. Enter your email address into the input box when requested.
  • 3. Click the ‘Submit’ button.
  • 4. After submitting your login email, you will receive a notification stating that we have sent you an email with the temporary password.
  • Notice: For security reasons the password recovery requests can only be submitted up to 3 consecutive times. If by any chance you need to request another temporary password, you can try again after 5 minutes.
  • 5. An email will be sent to your login email containing your temporary password. You can use this password to log-in to the site.
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